Category Archives: Business Management

Recently I was asked what is the number one reason why a contractor needs to ensure he receives on-time payment? (Or, what’s the worst that can happen if he doesn’t?) I could talk about this one all day. I have … Continue reading

Posted in Business Management, Leadership | Tagged , , , , , , , , | Leave a comment

I do a lot of presentations. In fact, it’s not uncommon for me to do several in a week. I enjoy it. I thrive on it. I actually get energized by doing these presentations. I pride myself in delivering quality … Continue reading

Posted in Business Management, Customer Service, Leadership, Marketing | Tagged , , , , , , | Leave a comment

Here in Green By, there is an add running that shows a person doing a blind taste test of spaghetti sauce. When she learns that the choice she did NOT choose was the brand she usually buys, she starts reflecting … Continue reading

Posted in Business Management, Leadership | Tagged , , , , , , , | Leave a comment

I travel through airports a lot. When you arrive at my local airport in Green Bay, you leave the security area by going through a set of double glass doors.  It blows me away every time I come home and … Continue reading

Posted in Business Management, Leadership | Tagged , , | Comments Off

Our proven, well known and most robust product…“Basic Business Boot Camp”  is coming to Green Bay August 20-22, 2013.  We need you to register! Is 3 days out of the office and field to learn practical and proven methods to … Continue reading

Posted in Business Management, Employees, Leadership | Leave a comment

My friends, we live in a culture that too frequently does the exact opposite. Often we use people in order to achieve goals, collect toys, climb ladders. Today, keep it simple: the things are here so we can be even … Continue reading

Posted in Business Management | Leave a comment

Summertime for me is a time for self-evaluation and reassessment.  I love it as I ponder what I need to change and/or adjust.  Here are to me, 11 reminders for leaders.  Perhaps this can be a reminder and challenge for … Continue reading

Posted in Business Management, Customer Service, Leadership | Leave a comment

Leading and managing any business can be a challenge, but managing a family business usually brings an additional set of issues. When family’s involved, it becomes more difficult to eliminate emotions, which can have grave effects on the company. An … Continue reading

Posted in Business Management, Leadership | Tagged , , , | Leave a comment

This morning I found two opposing posts on my Facebook newsfeed. Both were about customer service. Both were involving the airlines. Both parties had quite the experience in the way they were treated by the company employees. Which are you? … Continue reading

Posted in Business Management, Customer Service, Employees | Tagged , , , , , , , , , | Leave a comment

Many of you have commented on our new logo. We quietly rolled it out a few months ago but it did not go unnoticed. I love getting the feedback and hearing what you think. The most common question was “Is … Continue reading

Posted in Business Management | Leave a comment