Business Management | Grandy's Profit Building Blog

Category Archives: Business Management

Be A Leader…Chick-fil-A Leadercast is worth the investment!

Posted on May 2, 2013 by Bill Kinnard

Do you desire to be a better, more effective leader? Are you eager to improve your “servant leader” position? We all have opportunities to be leaders…no matter what our title or role. As the Director of Corporate Training for Chick-fil-A … Continue reading →

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Delagation – Adding The Power of a Great Team

Posted on April 7, 2013 by Bill Kinnard

There is only so much time in a day. If you have to do all the work, there is never any time for working on your business. Over the past 6 weeks, I have been on the road constantly. While … Continue reading →

Posted in Business Management, Employees, Leadership | Tagged Bill Kinnard, delegating, leadership | Leave a comment

Excellence Can be Seen and Experienced! Reward It

Posted on March 29, 2013 by Bill Kinnard

This has been a full two week stretch for me in that I have taught 8 sessions in 7 different cities and have been home for a total of 30 hrs over that same two week period. I have been … Continue reading →

Posted in Business Management, Employees, Leadership | Tagged business planning, Customer experience, customer satisfaction, Customer Service, Employees, goals, Grandy & Associates, management, motivation | Leave a comment

Focus is Critical to Getting Things Done

Posted on January 12, 2013 by Bill Kinnard

Focus – This one simple concept can make or break your success in business, in your spiritual life and your daily life. It may be a simple concept but for some of us, making it happen is not so simple. … Continue reading →

Posted in Business Management, Leadership, Marketing | Tagged accomplishment, Bill Kinnard, business management, focus, getting things done, leadership | Leave a comment

Customer Service – Is It Important to You?

Posted on January 2, 2013 by Bill Kinnard

Keeping customers happy – seems like and easy concept doesn’t it? A few months ago, Seth Godin’s blog post was very simple. I have had it written on my white board ever since. It read: The simplest customer service frustration … Continue reading →

Posted in Business Management, Leadership | Tagged Bill Kinnard, customer satisfaction, Customer Service, Etreleadership | Leave a comment

How Committed are You?

Posted on December 31, 2012 by Bill Kinnard

In his blog post this morning, Seth Godin talks about commitment (if you don’t currently follow it, find it here – it’s worth the read every day). He says you don’t start out doing something great, instead you build something great. … Continue reading →

Posted in Business Management | Tagged Basic Business Boot Camp, Bill Kinnard, Budgeting, business plan, business planning, Commitment, Customer experience, Employees, goals, Grandy and Associates, leadership, management, motivation, Perspective, Planning, Resolutions | Leave a comment

How Do You Recognize Your Rock Stars?

Posted on December 29, 2012 by Bill Kinnard

How do you recognize your team? I love this. Catch your team doing something right and let them know they are a rock star! Nobody does it like Dave Ramsey. www.Entreleadership.com

Posted in Business Management, Employees, Leadership | Tagged Dave Ramsey, Employee motivation, Etreleadership | Leave a comment

Department (tactical) planning leads to increased profitability

Posted on November 21, 2012 by Bill Kinnard

Today, we are pleased to feature a Steve Van Remortal as a guest blogger. Steve is the author of the recently published book Stop Selling Vanilla Ice Cream and is something every business owner should read. Here we go: Department … Continue reading →

Posted in Business Management, Leadership, Marketing | Tagged Basic Business Boot Camp, BBB, Bill Kinnard, boot camp, business planning, Customer experience, customer satisfaction, Customer Service, Employees, goals, Grandy, Grandy & Associates, Grandy and Associates, leadership, management, Milestones, motivation, Perspective, Profitability, Steve Van Remortal, Stop Selling Vanilla Ice Cream | Leave a comment

A Pilots Daughter

Posted on November 12, 2012 by Bill Kinnard

Today I am pleased to feature guest blogger Jamie Collins. Jamie is a cousin of mine and writes a great blog for the Paralegal Society (http://theparalegalsociety.wordpress.com/). I think you will ejoy this one. I read it with incredible pride! “A … Continue reading →

Posted in Business Management, Employees, Leadership | Tagged Bill Kinnard, Grandy & Associates, Jamie Collins, leadership, Milestones, motivation, Perspective, The Paralegal Society | Leave a comment

What is Your Outlook?

Posted on November 1, 2012 by Bill Kinnard

Today I rec’d this email from Tina Hedrick – a contractor and family who was personally affected by Hurricane Sandy. She has an incredible outlook. I wanted to share her words. Good Morning All – Day 4 of no electric … Continue reading →