Tag Archives: Bill Kinnard
There is only so much time in a day. If you have to do all the work, there is never any time for working on your business. Over the past 6 weeks, I have been on the road constantly. While … Continue reading
Focus – This one simple concept can make or break your success in business, in your spiritual life and your daily life. It may be a simple concept but for some of us, making it happen is not so simple. … Continue reading
Keeping customers happy – seems like and easy concept doesn’t it? A few months ago, Seth Godin’s blog post was very simple. I have had it written on my white board ever since. It read: The simplest customer service frustration … Continue reading
In his blog post this morning, Seth Godin talks about commitment (if you don’t currently follow it, find it here – it’s worth the read every day). He says you don’t start out doing something great, instead you build something great. … Continue reading
Today, we are pleased to feature a Steve Van Remortal as a guest blogger. Steve is the author of the recently published book Stop Selling Vanilla Ice Cream and is something every business owner should read. Here we go: Department … Continue reading
Today I am pleased to feature guest blogger Jamie Collins. Jamie is a cousin of mine and writes a great blog for the Paralegal Society (http://theparalegalsociety.wordpress.com/). I think you will ejoy this one. I read it with incredible pride! “A … Continue reading
Today I rec’d this email from Tina Hedrick – a contractor and family who was personally affected by Hurricane Sandy. She has an incredible outlook. I wanted to share her words. Good Morning All – Day 4 of no electric … Continue reading
I live in Green Bay. If you’re a football fan, you know of the blown call during the Monday night football game against Seattle that changed the outcome of the game. Even if you are not a foot ball fan, … Continue reading
I just finished teaching another workshop on Providing Great Customer Service…In The Trenches for business owners. As a part of the workshop, I had each attendee complete a DISC assessment so they could see how they communicate with others. Then … Continue reading
We just exercised our equipment replacement fund and upgraded our computer systems, servers and software. It’s much easier to do this when you’ve been planning it and have the funds sitting in your equipment replacement fund to do so. Do … Continue reading


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