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Have you
ever wondered about your customer base, in terms of what areas
are the most profitable, require the most/least travel time,
which generate the most sales leads and/or which percentage have
service agreements (by area)? Wonder no more! The timesheet
records each call by location. From the simple location code, you will
soon be able to answer all of the above questions and a whole
lot more.
The
report may be viewed by week, month, year or years. It won’t be long before
you will know which service areas are the most and least
profitable. You will find out where most of your callbacks come
from and/or which areas have the highest average ticket price.
You will soon know the answer to all these questions, by area of
service.
With this
kind of information at your fingertips, you will be able to
better direct your marketing dollars. Take a look at the report
below and begin to think about the overall value of this type of
information and how it can increase your service department’s
profitability.

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