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The Service Sense
Program
is designed to teach your techs customer service,
customer relations and add-on sales.
Grandy & Associates produced a cassette tape
program called Service Sense over a five-year period. Each tape is
approximately 30-40 minutes in length and is directed towards the
service technician to help train them in customer service,
customer relations and add-on sales. The 30 tapes are by many
different tape speakers, all of which have many years of
experience working with techs in the trades industry.
Each cassette tape is only $16.95 plus $2.00 shipping.
Click
here to view a
complete list of all 30 tapes. You may order individual tapes or
you may purchase all 30 at drastically reduced pricing: |
