Customer Service

Mark’s live audience is made up of Merry Maid franchisees that are eager to improve in the area of customer service. The principles that are

We have all heard a lot of presentations on customer service. However, Steve thinks there is a missing link that is often forgotten in the

Short Summary: The way customers perceive your company is an important factor in your long term success. Creating consistent and memorable experiences is the key

Everyone that has ever worked in a business has had to deal with difficult customers. The question is how well you handled them. This presentation

The first impression, and sometimes the only impression, your customer has of you and your company is through a telephone conversation. Professionalism on the phone

Bill is going to share, from his unique perspective, some very practical, customer-focused ideas in the area of customer service. The future of your business