Communication is one of the most misunderstood components for success that contractors face. There are multiple areas of your business where you need to communicate effectively, clearly, and specifically if you want to be successful.
When you communicate; what you say, how you say it, and even what you don’t say can have an adverse effect on every conversation and correspondence. Our team will equip you with the proper tools to effectively communicate so regardless of your message; it is received well, understood and carried out efficiently. We address both written and verbal communication as well as listening skills for success.
Everyone communicates differently. As the CSR, you need to be able to communicate effectively with your team, vendors, and your customers. You will learn:
There’s always part of your mind that says you charged too much.
It’s natural, but when your company started in business they didn’t intend to be a charitable organization. The company is in business to make a profit but, are we charging too much?