Online Training

With training, you and your team can get closer to meeting your projections and goals. Send your team through our courses to equip them with the knowledge and skill to close more deals. Plus, with online training, there's no travel cost!

Programs

Carlyle Compressor Teardown

This online course consists of two lessons that will familiarize you with Carlyle Semi-Hermetic Compressors and help you determine what caused the compressor to fail.  You will learn how the lubrication and capacity control systems work and how to recognize system issues that cause compressor failures.

Communication is Key

We all have a different communication style.  Understanding this and learning how to apply it to your conversations can greatly improve your relationships and your business.  Based upon the DISC behavioral model, we start you with the basics and then apply it to a variety of business settings that can –

  • Help your sales people be more effective in selling
  • Build up your team members morale and communication
  • Hire and promote the right people for the right job

Five Customer Buying Principles

If you are going to sell, you need to understand your buyer. If you don’t then you are dead in the water. When you understand the sale from the buyer’s perspective, you have the advantage. What you say and what they hear can be two different things.
 
As you progress through the sales process, the buyer also goes through their own process in five distinct stages. Once you understand these stages, you’ll change the way you sell. The result will be more product mix and the sale of more profitable, high-end products.

HVAC 101 Foundations Onboarding

We’ve taken our LIVE online course and broken it down into a self-paced program.  This training prepares your new personnel for success even if they have little to no experience in the HVAC industry. We focus on topics like:
  • Understanding system components
  • Comfort controls
  • System features and benefits
  • And more
This program will teach your employee important skills, regardless of their department.

Money Matters - The Monthly Financial Review

The Money Matters series covers the monthly financial review that every business owner should be conducting to make sure your business is staying on track financially. This process will help to identify issues when they come up and allow you to make changes before they become a real problem.  
 
Available as an individual self-paced online course.

Service Managers' University Series

The Service Managers’ University Series is an eight lesson, self-paced online training course. Here, you’ll learn to transform your Service Department into a consistent money maker.
 
You’ll also learn 24 key performance indicators that will make your Service Department profitable and empower your technicians to become top performers!

Why do We Need to Charge so Much?

There is always part of your mind that says you charged too much. It’s natural, but when you started your business, you didn’t file your paperwork as a 501c3. You’re in business to make a profit. You know that, but does your staff?
 
This online course helps employees understand the fixed and variable costs that calculate into your hourly rate. By the end of this online course, your team will have a clear understanding of why you need to charge what you do to make a profit.

We Love Helping Others Become More Profitable!

Knowledge that will turn into dollars! I really enjoyed the class and learned a huge amount of information. I was very satisfied in the learning experience provided to me and our company. We learned a lot that we had not been aware of.
Trudy, John, and Zack Hux, Hux Air Conditioning, Mendenhall, MS