Communications for Contractors

Communications for Contractors
Self Paced Online Training

2 Lessons

Computers have a manual. Why not people?

Enroll in each lesson individually for $29 or SAVE by enrolling in the full course for $50!

Communication is one of the most misunderstood components for success that contractors face.  When you communicate; what you say, how you say it, and even what you don’t say can have an adverse effect on every conversation and correspondence. Our team will equip you with the proper tools to effectively communicate so regardless of your message; it is received well, understood and carried out efficiently. We address both written and verbal communication as well as listening skills for success. Learn to communicate effectively with your co-workers, vendors, and customers.  

You will learn:

  • How to recognize the four styles of communication
  • How to effectively communicate with each style
  • How use these skills to enhance customer satisfaction

 

Lesson 1 – Understanding Behavioral Communications

This self-paced online training lesson is the first of this series and will help you understand the different styles of communication. If you understand how your customers communicate, it will change the way you interact with them.  Lesson Duration: 45 minutes

Lesson 2 – Identifying Behavioral Communication Styles

Lesson 2 will help you to identify others communication style.  If you can identify and, then mirror that style, you will increase customer satisfaction and increase your company profits. Once you are familiar with recognizing and identifying the four styles, you will find yourself doing so without even realizing you are doing it.  Lesson Duration: 30 minutes

Individual lessons expires 30 days after purchase.  The complete course expires 60 days after purchase.

**Note – if you are an employer purchasing for your employees, contact us prior to purchasing to set up an employer account for employee access, tracking and test scores.

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