Description

Lesson 4 - Maintenance Agreements - Creating Lifetime Customers

Lesson 4 focuses on the second business unit in your service department—that is maintenance agreements. Maintenance agreements are the foundation for profitable growth and can affect the cash flow for every other department in the company.  We'll look at what makes up a successful maintenance agreement program, how to price your agreement properly and what the pitfalls are in not focusing on each of these critical areas. Program Duration: 30 Minutes