Tools for Business

Lesson 7 - Service Department Goal Setting & Motivation

$39.95

Description

Service Managers' University - Profitable Service Departments (8 Lessons) - Self Paced Online Training

Having an effective service department is more than dispatching calls, fixing equipment and keeping customers from complaining.  It's also an important profit center for your business!

Lesson 7 qualifies for 1 hour NATE credit

Lesson 7 - Service Department Goal Setting and Motivation (30 minutes)

Your techs will never hit a goal you don’t set for them. It is imperative that you decide what performance you will demand from your techs.  If you don’t set the benchmark, they will.  In this lesson, we will look at the importance of setting goals and how to motivate your technicians and get them involved in the process.

Lesson access available for 30 days

 

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Description

Service Managers' University - Profitable Service Departments (8 Lessons) - Self Paced Online Training

Having an effective service department is more than dispatching calls, fixing equipment and keeping customers from complaining.  It's also an important profit center for your business!

Lesson 7 qualifies for 1 hour NATE credit

Lesson 7 - Service Department Goal Setting and Motivation (30 minutes)

Your techs will never hit a goal you don’t set for them. It is imperative that you decide what performance you will demand from your techs.  If you don’t set the benchmark, they will.  In this lesson, we will look at the importance of setting goals and how to motivate your technicians and get them involved in the process.

Lesson access available for 30 days

 

Reviews

There are no reviews yet.

Be the first to review “Lesson 7 – Service Department Goal Setting & Motivation”

Your email address will not be published. Required fields are marked *

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