Tools for Business

Lesson 8 - Service Department Leadership - Where Are We Going?

$39.95

Description

Service Managers' University - Profitable Service Departments (8 Lessons) - Self Paced Online Training

Having an effective service department is more than dispatching calls, fixing equipment and keeping customers from complaining.  It's also an important profit center for your business!

Lesson 8 - Service Department Leadership - Where Are We Going? (30 minutes)

As the service manager in your company, you're the leader of your service department. As you lead, your service techs will follow.  If you don’t like the performance of your team, maybe it’s not them. In this final lesson, we will look at leading your service department and things that you can do to improve the performance of your team.

Lesson qualifies for 1 hour NATE credit

Lesson access available for 30 days

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Description

Service Managers' University - Profitable Service Departments (8 Lessons) - Self Paced Online Training

Having an effective service department is more than dispatching calls, fixing equipment and keeping customers from complaining.  It's also an important profit center for your business!

Lesson 8 - Service Department Leadership - Where Are We Going? (30 minutes)

As the service manager in your company, you're the leader of your service department. As you lead, your service techs will follow.  If you don’t like the performance of your team, maybe it’s not them. In this final lesson, we will look at leading your service department and things that you can do to improve the performance of your team.

Lesson qualifies for 1 hour NATE credit

Lesson access available for 30 days

Reviews

There are no reviews yet.

Be the first to review “Lesson 8 – Service Department Leadership – Where Are We Going?”

Your email address will not be published. Required fields are marked *

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