Install Techs

Install Techs get your product up and running in the customer’s home or business. If they do their job right, your customers are satisfied and your service callbacks decline. Plus, if they do their job efficiently, your labor costs go down. They're valued team members that can be key contributors to your company's success.


HVAC 101 Foundations Onboarding

Our LIVE, instructor led 8-hour class prepares your new personnel for success even if they have little to no experience in the HVAC industry. We focus on topics like:
  • Understanding system components
  • Comfort controls
  • System features and benefits
  • And more
This program will teach your employee important skills, regardless of their department.  Available in a LIVE, instructor led 8-hour online class or a 9 lesson self paced online course.

Communication is Key

We all have a different communication style.  Understanding this and learning how to apply it to your conversations can greatly improve your relationships and your business.  Based upon the DISC behavioral model, we start you with the basics and then apply it to a variety of business settings that can –

  • Help your sales people be more effective in selling
  • Build up your team members morale and communication
  • Hire and promote the right people for the right job

Why do We Need to Charge so Much?

There’s always part of your mind that says you charged too much.  It’s natural, but when your company started in business they didn’t intend to be a charitable organization. Your company is in business to make a profit but, are we charging too much?

This online course helps employees understand the fixed and variable costs that calculate into the company’s hourly rate.  By the end of this online course, your team will have a clear understanding of why you need to charge what you do to make a profit.  This course is available in 3 formats – Online Streaming, DVD with a Leaders Handbook, or Individual Self Paced Online.

We Love Helping Others Become More Profitable!

It was kind of eye-opening. Some Ideas I had were completely wrong and others were confirmed. It gave me ideas at where to start and what to concentrate on.
Action Plumbing and Heating, Rochester, MN

Free Resource

Knowing how to keep your business profitable is more important than ever.

Download our FREE e-book today and learn how you can keep your business running well for years to come, even when other businesses fail.