Communication is one of the most misunderstood components for success that contractors face. There are multiple areas of your business where you need to communicate effectively, clearly, and specifically if you want to be successful.
Everyone communicates differently. As the Service Manager, you need to be able to communicate effectively with your team, vendors, and your customers. You will learn:
There’s always part of your mind that says you charged too much. It’s natural, but when your company started in business they didn’t intend to be a charitable organization. Your company is in business to make a profit but, are we charging too much?
This course helps employees understand the fixed and variable costs that calculate into the company’s hourly rate. By the end of this online course, your team will have a clear understanding of why you need to charge what you do to make a profit. This course is available in 3 formats- Online Streaming, DVD with a Leaders Handbook or Individual Self Paced Online.