Communication is one of the most misunderstood components for success that contractors face. There are multiple areas of your business where you need to communicate effectively, clearly, and specifically if you want to be successful.
When you communicate; what you say, how you say it, and even what you don’t say can have an adverse effect on every conversation and correspondence. Our team will equip you with the proper tools to effectively communicate so regardless of your message; it is received well, understood and carried out efficiently. We address both written and verbal communication as well as listening skills for success.
Everyone communicates differently. As the Service Tech, you need to be able to communicate effectively with your co-workers, vendors, and customers. You will learn:
It’s natural, but when your company started in business they didn’t intend to be a charitable organization. Your company is in business to make a profit but, are we charging too much?
This online course helps employees understand the fixed and variable costs that calculate into the company’s hourly rate.By the end of this online course, your team will have a clear understanding of why you need to charge what you do to make a profit.
This online course consists of two modules that will familiarize you with Carlyle Semi-Hermetic Compressors and help you determine what caused the compressor to fail. You will learn how the lubrication and capacity control systems work and how to recognize system issues that cause compressor failures.