Distributors & Associations - Training For Your Team

RECOMMENDED TRAINING

Providing Great Customer Service...In the SUPPLY Trenches

  • In-Person Training

Life in wholesale distribution today is fast and furious. Your customers are the lifeblood of your company and you depend on them coming back again an again.  The way your employees handle your customers will mean the difference between their increased loyalty or their shopping around.

This program was created to help your people truly understand this important reality and learn how very small changes can have an enormous and profitable impact on your company. 

This program is fast paced and focuses on dealing with customers in the supply house environment.

Communications for Contractors

  • Online Training

Communication is one of the most misunderstood components for success that contractors face. There are multiple areas of your business where you need to communicate effectively, clearly, and specifically if you want to be successful.

Everyone communicates differently.  As a Distributor, you need to be able to communicate effectively with your co-workers, vendors, and your customers.  You will learn:

  • How to recognize the four styles of communication
  • How to effectively communicate with each style
  • How use these skills to enhanced customer satisfaction