Practical Tips for Handling Difficult Customers

Author: Steve Cosica

Everyone that has ever worked in a business has had to deal with difficult customers. The question is how well you handled them. This presentation is full of dozens of practical tips on how to not just tolerate difficult customers but how to actively reduce stress so the problem can be solved and the relationship strengthened.

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Carlyle Compressor Teardown Full Course - Self Paced Online Training

Planning for Profit Workshop

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Service Managers - Learning Path

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