1028 Standish Place South
Owensboro, KY 42301
Toll Free: 800-432-7963
In distribution you have an opportunity to provide great customer service every time a contractor calls or stops by and needs equipment, parts, or supplies.
our customer service could probably use a tune-up. You owe it to your customers, your staff and yourself to improve this critical component of having a successful business.
Customer service calls might make you cringe, but they don’t have to. When you have the tools to defuse the situation, you can turn a bad call into a happy customer.
Having the knowledge to properly take care of your customers will serve you well in the long run. It will also help your employees properly deal with difficult customers.
“I really enjoyed it, I learned a lot. I would suggest to any business to take this course.” – Dillon Karlen – B & K Electric, Inc., Warner, SD