Owensboro, KY Office
1028 Standish Place South
Owensboro, KY 42301
Toll Free: 800-432-7963
A deep dive into communication with customers.
You’ll start by completing a behavioral communication assessment so you can learn your communication style. Then you’ll learn five distinct buying principles customers have during the sales process and four communication styles customers have. This program will help you identify what your potential customer wants and needs during the sales process so they become a customer.
What you think you are saying to the customer, is not necessarily what they are hearing and understanding. Learn to communicate so the customer understands what you mean.
You’re familiar with your trade and know the lingo…your customer doesn’t. Learn to communicate what you know in a way the customer will understand.
These are all thoughts in your customer’s mind. Learn 5 buying principles to help you navigate the decision-making process your customer goes through during a sale.