Owensboro, KY Office
1028 Standish Place South
Owensboro, KY 42301
Toll Free: 800-432-7963
Live trainer-participant interaction is what makes our training so successful. Your staff will learn new tactics and strategies that will change the course of your business. During our live trainings, you can immediately share your thoughts and questions and then get feedback from your instructors and other participants.
Grandy & Associates encourages questions and feedback from all participants. If you select a full-day or half-day workshop, seminar or conference, the presentation you participate in is backed by over 25 years of experience where we learned from our own experience in the field and lessons we learned from past participants. We can also customize our workshop to fit your specific needs.
The One on One Company Overview is our Planning For Profit Workshop tailored for you personally. We bring our expertise to your location. You’ll gain a clear understanding of what’s going on in your company. During your overview, we will create a monthly cash flow model for each department. Then, we’ll identify and change areas in your business. Those changes will positively impact your profitability, hourly rate, and cash flow.
If you’d like to cover any topic we teach at your company meeting, trade show, convention or conference, we can accommodate you. We’ll prepare and present a keynote on the topic of your choice. Our keynote will impact and inspire your audience. Our presentation will contribute to the success of your event.
This workshop will show you how to MAXIMIZE profitability! Using the “Labor Pricing for a Profit” software, you’ll create a financial model with current and projected financial data. By the end of the day, you’ll have over 20 reports that will assist in profit maximization.
This course is a deep dive into communicating with customers. You’ll start with a behavioral communication assessment. This will help you learn your communication style. We also cover 5 distinct buying principles the customer has during the sales process. In addition, we cover 4 communication styles customers have.
The Service Department “should be” the most profitable part of a company’s offerings…but it seldom is! Knowing what to track and how to track it, while holding technicians accountable for their productivity, can make service department profits skyrocket.
This program covers the three basic foundation stones of service which are demand service, maintenance and ProfitSmart activities (add-on sales and creating Qualified Sales Leads).
10 Key Performance Indicators for running a profitable service department will be discussed along with the benefits of controlling each KPI.
In order to keep the service techs engaged we will even cover a workable bonus system plus the implementation of “Attaboys” into the company culture. If you are a service manager, or owner acting as the service manager, you will not want to miss the program.
“It feels like you are trying to drink water from a fire hose, initially. It takes a bit to start to look at your business differently. The emotions of being overwhelmed and wondering how you’ve stayed in business, become enthusiasm for the potential the business has.”