Sales

A sale is made on every call and you are either going to win the business or be sold by the customer as to why they are not buying.  You have presented the product, shared the features and benefits, offered upsells, and answered objections…now the customer has put pen to paper and inked the deal.  

Congratulations, your closing percentage just went up and you are one step closer to meeting your projections and goals.  Learn how to make this the status quo for your business by sending your team through our courses that will equip them with the knowledge and skill to close deals and close them more often.

RECOMMENDED TRAINING

Check to see which online course or courses will get you out of the starting gate so you can begin to see an increase in profits.

HVAC Onboarding

  • Online Training
Our LIVE, instructor led 8-hour class prepares your new personnel for success even if they have little to no experience in the HVAC industry. We focus on topics like:
  • Understanding system components
  • Comfort controls
  • System features and benefits
  • And more
This program will teach your employee important skills, regardless of their department.

Communication for Contractors

  • Online Training

Communication is one of the most misunderstood components for success that contractors face. There are multiple areas of your business where you need to communicate effectively, clearly, and specifically if you want to be successful.

When you communicate; what you say, how you say it, and even what you don’t say can have an adverse effect on every conversation and correspondence. Our team will equip you with the proper tools to effectively communicate so regardless of your message; it is received well, understood and carried out efficiently. We address both written and verbal communication as well as listening skills for success.

Everyone communicates differently.  As a Sales Professional, you need to be able to communicate effectively with your co-workers, vendors, and your customers.  You will learn:

  • How to recognize the four styles of communication
  • How to effectively communicate with each style
  • How use these skills to enhanced customer satisfaction

Five Customer Buying Principles

  • Online Training
If you’re going to sell, you need to understand your buyer. If you don’t then you are dead in the water. When you understand the sale from the buyer’s perspective, you have the advantage. What you say and what they hear can be two different things.
 
As you progress through the sales process, the buyer also goes through their own process in 5 distinct stages. Once you understand these stages, you’ll change the way you sell. The result will be a higher product mix and the sale of more profitable, high-end products.

Why do We Need to Charge so Much?

  • Online Training
There is always part of your mind that says you charged too much.

It’s natural, but when your company started in business they didn’t intend to be a charitable organization. Your company is in business to make a profit but, are we charging too much?

This online course helps employees understand the fixed and variable costs that calculate into the company’s hourly rate.

 By the end of this online course, your team will have a clear understanding of why you need to charge what you do to make a profit.

We Love Helping Others Become More Profitable!

Knowledge that will turn into dollars! I really enjoyed the class and learned a huge amount of information. I was very satisfied in the learning experience provided to me and our company. We learned a lot that we had not been aware of.
Trudy, John, and Zack Hux, Hux Air Conditioning, Mendenhall, MS