DeNae

You Need a Better Plan

By Dave Ramsey,
Ramsey Solutions

Question: My husband recently opened his own commercial painting company. We know he will have three months or so every year when he’s making very little, if any, income. We also started following your plan recently, too, and have $1,000 set aside for our starter emergency fund. We were ready to begin paying off all our debt except our home in Baby Step 2, but now he wants to skip that, and move to Baby Step 3 to build a fully funded emergency fund of three to six months of expenses. I think I know why he feels this way, but would you give me your thoughts?

 

Answer: Your husband’s excited about the new business. I get that. And in his own way, it sounds like he’s trying to make sure there’s extra money on hand for the down months he may experience as a commercial painter. But I wouldn’t advise this approach, not for his business, and not for your family’s finances.

Baby Step 3 is an emergency fund of three to six months of expenses. The scenario he wants to plan for, however, isn’t an emergency. He knows it’s coming. It’s the same with things like Christmas, birthdays and stuff like that. You know they’re coming, and you even know which months and days. Things like that aren’t emergencies, and they don’t catch anyone by surprise. They’re things you plan for—and budget for—ahead of time.

But the first thing your husband needs to do is re-work his business model. He needs something to do during the down months, so that his income doesn’t dry up completely. Setting money aside in a business for an expected down time is smart, but it’s not a Baby Step 3 issue. It would be a line in the budget where you set money aside because you know something’s coming.

Again, if it’s something predictable, something that happens at the same time every year, it is not an emergency. If you want to budget some household money for the down time, that’s fine. But do you know what would be even smarter? Figuring out a plan for this time, based on his skill set, which will allow him to keep earning money! 

— Dave

 

 

Dave Ramsey is an eight-time national bestselling author, personal finance expert and host of The Ramsey Show. He has appeared on Good Morning America, CBS This Morning, Today, Fox News, CNN, Fox Business and many more. Since 1992, Dave has helped people take control of their money, build wealth and enhance their lives. He also serves as CEO for Ramsey Solutions.

The Issue In Front of You Is Likely Not The Issue!

By Tom Grandy,
Founder

Have you ever been in a store and heard a 4-year-old child screaming and throwing a fit?  Most of us have.  Why is the child screaming?  It’s highly unlikely that they’re in severe pain of some kind.  Usually, they are sick, tired, wanting their parents to buy them a toy or perhaps they are simply being obstinate and/or disobedient. So why are we talking about disobedient children?  The point is that the issue in front of us is seldom the real issue.  The question is “What’s behind it?”  What’s causing the problem we are dealing with at the moment?

Let’s look at a few scenarios that may help us think twice next time a “disruption” occurs.

  • Parts Not In Inventory

 Every company will find itself with parts out of stock at least occasionally.  However, if it happens a lot, the real question is why?  Does the reorder point need to be increased?  Who is responsible for keeping parts in stock?  Is that person paying attention?  Does the inventory system need to be revised or replaced?  Is the supplier constantly out of inventory?  If so, perhaps the company needs to look for another supplier.

  • Employee Is Routinely Late for Work

Yes, some employees are simply undisciplined or don’t care.  However, others may have issues getting their kids off to school.  Maybe their means of transportation is an issue.  Perhaps the Company Policy Manual (if you have one) doesn’t spell out issues concerning tardiness. If employees are routinely late for work, there is a reason.  Perhaps asking a couple of questions could resolve the situation.

  • Too Many Callbacks

If Joe is having far more callbacks than the other techs there is a reason.  Does the technician need more training?  Maybe he or she simply needs to slow down a bit and take their time fixing the repair. Perhaps the company is asking the tech to complete too many calls per day causing him or her to rush.  Perhaps the tech is not fully checking out the system.  Again, there must be a reason for poor performance and the root needs to be found and dealt with.

  • Company Is Losing Money

Is the company losing money?  If so, there is a reason.  Is overhead too high?  Does pricing need to be adjusted? Are the salespeople pricing jobs correctly? I get it, most contractors used to be techs and therefore may not understand the “business side” of their business.  If that’s the case, attend some training classes and find out what’s going on.  Hint: Grandy & Associates has multiple online instructor-led classes and in-person training.  Give us a call if you need help!

  • Receivables Are Growing

Have receivables grown from $35,000 to $75,000 over the past few months?  If so, why?  Are the techs collecting money when the job is completed? What is your policy when it comes to collections?  Does the company even have a Collections Policy?  If so, is it followed or does it need to be updated? Things don’t just change for no reason, there is a root cause. 

  • Vehicles Constantly Breaking Down

How often are the company trucks breaking down?  Are they simply old and need to be replaced?  How about routine maintenance?  Is it being performed? Are vehicles being abused by the technicians?  Are all the vehicles having problems or is it just one or two?  Is the company tracking maintenance costs per vehicle to isolate problems? 

  • Customer Complaints 

Have customer complaints increased?  Are most of the complaints centered around one or two techs?  How are they handled?  Is there a system in place to handle complaints?  If so, is it being followed? 

When issues, like the above, come up what is your response?  Most simply put out the fire!  However, the real question is “What’s causing it?”  Yes, the fire needs to be put out ASAP but when it’s over, take a bit of time to find out the root cause.  It might just help the situation improve or perhaps disappear. Before a problem can be solved you must know who, or what, is causing it.  The cause needs to be isolated. 

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Do Not Let Your CPA/Accountant Enter the Company’s Monthly Revenue and Expenses

By Tom Grandy, Founder

Who did you call last time you had a question about your P/L statement?  The vast majority of contractors called their CPAs.  Now I am not against having a CPA, as a matter of fact, I fully support having one.  Your CPA should be reviewing your numbers every month and offering suggestions on how to increase your profitability.

The point of this article, however, centers around “who” is inputting your numbers into QuickBooks or whatever accounting software you use.  Many companies, especially smaller ones, have their CPA enter the data.  Granted, it’s easier and one less thing the owner has to worry about.  However, your CPA or outside bookkeeper doesn’t know your business.  Outside people track what they want to be tracked, not necessarily what you want to be tracked.  CPAs want income and expenses tracked for tax purposes.  The owner, however, may need numbers tracked in a completely different way when it comes to running the company. The ideal situation is to have someone inside the office enter the daily deposits and expenses.  If there is a question in terms of what category to put it in it can be quickly clarified by asking a couple of questions from office staff. 

When the owner wants to review the P/L Statement to see how things are going (no matter what time of month it may be) all the data will have been entered.  Phone calls to the CPA are not necessary and there is no waiting till well after the end of the month to be able to review the numbers.

Over the past 30+ years, I have worked one-on-one with contractors in every trade.  The basis of the modeling process centers around creating a budget to produce profitable hourly rates.  That budget information normally comes from the company’s P/L Statement.  Owners are often amazed at several things when reviewing their P/L statement. 

·       Wrong Categories - Things are routinely put in the wrong categories.  When the details are viewed, in terms of what makes up the total expenses within the category, items are often found that were placed in the wrong category.  Also, items on the P/L Statement often appear in a subcategory called “Other”.  What that means is that the expense was put in a category that did not exist, so QuickBooks puts it in “other”.

·       Not Enough Subcategories – Categories are routinely created like Marketing and Insurance with no breakdowns or subcategories.  Marketing should be tracked by the type of marketing (social media, print, radio, TV, etc.). Utilities need to be broken down into electricity, water, gas, and trash pickup.  The same philosophy goes for other categories in the company’s Chart of Accounts.

·       Income Bunched Together – Nearly every company has at least two departments, service and installation.  Depending on the company lots of other income categories may also exist like commercial and/or industrial work.  Even the basic areas of service and installation may break down into residential, light commercial, commercial, industrial, and/or maintenance agreements.  When all income is thrown into one category called Income, the owner or manager has no idea how each area is doing.  Are sales in individual departments increasing or decreasing?  Who knows!

·       Cost of Goods – Wow, over my lifetime of reviewing contractor’s P/L Statements I have seldom seen the Cost of Goods broken down via departments like were mentioned above.  Every department has different percentage markups on their equipment and parts.  Without separating the Cost of Goods by department there is no way to estimate how many markup dollars can be used to determine proper hourly rates.

Every company, large or small, needs to create a budget.  That budget needs to be reviewed monthly to determine if income and expenses are in line or not.  If not, why?  The more detail the owner has available the better understanding he or she will have when profitability is reviewed.  Take marketing for instance.  Maybe the budget for Marketing is $25,000.  The owner notes it is $3,500 over budget.  Why?  If it’s all lumped together in one category it will take some digging to find the answer.  However, if there are subcategories within the Marketing area (social media, print, radio, TV, etc.) pinpointing what areas are out of line can quickly be isolated.

Inputting data inside the office will allow income and expenses to be more easily tracked.  Remember, the most profitable companies are run by individuals that understand the “business side” of their business!


 

 

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