This course has been certified for 8 hours of NATE credit. Upon completion of the final quiz, please email PaulSauvey@Grandyassociates.com with your NAME, SERVICE MANAGERS UNIVERSITY and NATE ID # to request your credit.
If you found this course valuable and would like to go further with calculating your KPI’s, sign up for our Instructor Led Online Course. An 8 hour immersive experience where you will walk away with real numbers for your company to help make your Service Department Profitable! Click here for further information, dates and times.
After the video, select the Quiz box below to launch the quiz.
You must receive 80% or better to pass the quiz.